Insurance Claim Handling: Rights, Wrongs and Remedies


Symposium on Insurance Claims Handling: Rights, Wrongs and Remedies

Presented by the CBA  Insurance Law Section, UConn Law School, and its Insurance Law Center. 

About the Program:

This program will begin with a primer on the submission of a claim and the processes used in handling property and casualty claims presented by a third party administrator, a broker and a  public adjuster.  The second panel will explore a range of remedies for those occasions when claims handling goes wrong, including  common law bad faith and Connecticut statutory law.  The Symposium will conclude with a discussion of the Connecticut Insurance Department's role in policing market conduct and market conduct exams, including a review of current claim handling trends, what can trigger an exam, and the Department's standards for conducting fair and consistent exams.  

 Who Should Attend:

This seminar is relevant for practitioners of all experience levels, and for students and others who are interested in learning about Insurance Law.

Register with the CBA:


1:30 p.m. - 2:30 p.m. A Practical Guide To Handling Insurance Claims

Marilyn B. Fagelson (Moderator), Murtha Cullina LLP, New Haven
Rick Howley, ‎Vice President/Senior Claims Consultant, Willis HRH, Hartford 
Todd Moler, Public Adjuster & President, The Public’s Adjuster LLC, Hamden
Kathy Owens, AIC, AIS, Vice President, Claims Technical Director, Crosswalk Claims Management LLC, Plantsville

2:30 p.m. – 2:45 p.m. Break

2:45 p.m. - 4:00 p.m. Litigating Common Problem Areas

Peter Siegelman (Moderator), Interim Director, Insurance Law Center, UConn Law School, Hartford 
Dennis O. Brown, 
Gordon & Rees LLP, Hartford
Robert M. Langer, Wiggin and Dana LLP, Adjunct Professor, University of Connecticut School of Law, Hartford
Ryan M. Suerth, Suerth LLC, Madison

4:00 p.m. - 4:45 p.m. A Conversation With the Connecticut Insurance Department

Peter Kochenburger (Moderator), Executive Director, Insurance Law Center, UConn Law School, Hartford 
Anthony Caporale, Counsel, Connecticut Insurance Department, Hartford
Kurt Swan, Director of the Market Conduct Division, Connecticut Insurance Department, Hartford

4:45 p.m. - 6:00 p.m. Reception

 Event Cost:  CBA Member $80
                      Non-Member $175
                      Law/Paralegal Student $30
                      UConn Law Students & Faculty  Free with pre-registration

Registration includes one wine or beer at the post-program reception.

Program Chairs:
Elizabeth Ahlstrand, Seiger Gfeller Laurie LLP, West Hartford
Assaf Ben-Atar, Pullman & Comley LLC, Bridgeport
Marilyn Fagelson, Murtha Cullina LLP, New Haven
Melissa Federico, Murtha Cullina LLP, Hartford
Peter Kochenburger, UConn Law School, Hartford  
Regen O'Malley, Gordon & Rees LLP, Glastonbury  
Greg Podolak, Saxe Doernberger & Vita PC, Hamden


** CLE materials for this seminar will be e-mailed to registrants prior to the seminar for download. Please note that refunds are not available with less than two business days’ notice.

The Connecticut Bar Association/CT Bar Institute is an accredited provider of New York State CLE. Financial hardship information available upon request.

If you require reasonable accommodations for a disability, please contact the Law School at 860-570-5130 or via email at at least two weeks in advance.